Delivery and Returns
Delivery Options
All items are shipped standard shipping through USPS. Delivery times vary depending on what services have been added on to the purchase or if items are not in stock. Tracking is always available so you know exactly when your item arrives. If you select Tuned/Aligned/Expansion option on some radios, shipping times will be extended as the radio needs to be shipped to us first, we do the alignment and then ship it out to the customer. If you decide to get custom work done, shipping times will vary. Contact us with any questions you may have before placing an order.
Returns
The customer has 14 days from delivery date to return an unused, unopened item for a refund. Items that can't be returned include: 10 meter radios, modded radios, radios with missing items, radios that have the covers opened, used items, or damaged items from misuse. A refund will be issued upon inspection of item and contents. A 20% restocking fee will be assessed. If the radio is broken, repairs must be made under the manufacturer's warranty. Modded radios include but not limited to, band and channel mods, expansion boards of any type, RFX units, echo boards and any component swaps. Customer is responsible for shipping back to Pulsar CB Sales. Before returning items, you must contact us before shipping. No exceptions.
Terms of Service
We are a small business who rely on good, honest customers. In return you get personalized service and help to make sure you get the best experince possible. Price are subject to change without notice. We reserve the right to deny services and products to individuals. If you have any questions, email us before ordering.